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COMMERCIAL SERVICES

MANAGED IT SERVICES


When you hire Trusted Tek to manage your IT services, our management team and certified technicians become your IT department. This allows you to benefit from the support of a knowledgeable and experienced IT team without the headache of managing one. Managed IT Services also gives you a greater return on your technology investment while allowing you to concentrate on what really matters - your business!

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Our certified technicians have been formally trained to implement, maintain, monitor and manage technical infrastructures including networks, servers, workstations, laptops and Macs. With this expertise, we can build an IT environment to support all of your needs and scale as you grow. Through our proactive approach and technology-based solutions we have helped numerous clients increase system uptime, improve staff productivity, enhance operational efficiency, strengthen network security as well as reduce operating costs.

We offer 2 types of maintenance plans, Preventative Maintenance Plans and Remote Troubleshooting Plans. We understand that your IT needs may be different than someone else’s and because of this we purposely designed our plans with flexibility so they can be customized to fit the needs and budget of any size business.

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BENEFITS

  • Proactive verses reactive approach helps us prevent problems before they even happen, which minimizes your unscheduled downtime

  • Preferred pricing for all Trusted Tek IT services

  • Savings up to 30% of our On-Demand Services and Support rate

  • Proactive monitoring to enhance the health of your computers and servers

  • Proactive monthly maintenance tasks executed to keep your computers and servers running optimally and securely

  • Primary Lead Technician assigned to your account

  • Your Primary Lead Technician proactively advises on steps to take when making technology decisions to support your business

  • Remote, overnight and onsite support available

To learn more about how our maintenance plans can help your company save money and time call our customer service line now at (954) 475-1999.

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BUSINESS ANTIVIRUS WITHIN INTERNET SECURITY SUITE


Why settle for just antivirus software when you can have it all in a Business Internet Security Suite?

Our solution is among the most advanced in the world, using machine learning and artificial intelligence technologies to detect and stop threats in real time. Our solution includes the following features to best protect your business:

  • Scans files that are launched on a PC(s) / server(s) to ensure they're free of malware / viruses

  • Scans both HTTP and HTTPS sites for malware and other dangers, even verifying website certificates, without disrupting your browsing experience

  • Scans emails in your inbox to ensure they're free of malware / viruses

  • Provides real-time monitoring of all programs currently running on your PC(s) / server(s)

  • Provides better outbound protection and configurability through the use of a firewall

  • Keeps all spam and suspicious emails out of your inbox since phishing and other threats rely on email as the primary attack method

  • Allows you to run a given file or application that you are not sure about in a virtual space isolated from the rest of your PC(s) / server(s)

  • Helps you create a bootable version of your Business Internet Security Suite installation so if your PC(s) / server(s) becomes so infected that it can't even run properly, you can clean reboot and restore functionality

  • Encrypts deleted data so even it it's recovered, no one can extract anything from your files

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BENEFITS

  • Real time monitoring to detect cyber security threats

  • Protects against numerous cyber attacks, such as malware / viruses, cyber security threats, phishing, ransomware and data breaches

  • Commercial-rated software specifically designed to safeguard businesses

  • Designed to protect critical business and customer data by securing your business' PCs, laptops and file servers

  • Customizable to maximize performance without sacrificing protection

To learn more about how you can better protect your business against cyber attacks by using our Business Internet Security Suite please call our customer service line now at (954) 475-1999.

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IT CONSULTING


Need advice on how to best leverage technology to achieve your business objectives?


Want direction on which option or brand to implement?

Here at Trusted Tek, LLC we have decades of experience not only recommending the best technical solution based on business needs, but also with implementing the proposed and approved technology. Since we are not in the business of selling hardware, our recommendations are unbiased and are made solely with your requirements in mind. Through our IT Consulting Services, our team of technical advisers have successfully helped numerous clients solve their business challenges time after time.

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BENEFITS

  • Access to the best IT talent at affordable prices

  • Through our technical advisers, leverage the best possible solution

  • Ensure technical infrastructure is efficient and effective

To learn more about how we can identify the best technology solution to solve your business challenges call our customer service line now at (954) 475-1999.

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ON-DEMAND SERVICES AND SUPPORT


Not signed up with an IT company for monthly support, but need an expert to resolve an IT problem or implement new technology? Not a problem! Our team of certified technicians are here to help. We will send a certified team member to your office to support you with any of your technology needs, regardless of the size or type.


We understand that not all companies have the same IT needs and therefore, in addition to Managed IT Services we also offer On-Demand Services and Support to any size business. The following are examples of some On-Demand Services and Support requests from our clients:

  • Install and set up new computers / servers

  • Troubleshoot and resolve computer / server issues

  • Create accounts for new employees on servers

  • Improve performance of slow computers / servers

  • Remove viruses, worms and spyware

  • Resolve email issues

  • Set up on-site and off-site data backups

  • Support Mac issues

BENEFITS

  • Ability to hire a reputable, proven IT company on a per job basis

  • Team of certified technicians who can support and resolve complex technical initiatives and problems

  • Use of same certified technicians time after time to assist with your IT needs

  • Pay just for what you need, when you need it

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RESIDENTIAL SERVICES

ON-SITE COMPUTER REPAIR


Need your home computer fixed quickly?


Have technology you want fixed or implemented?


Want to hire a professionally trained expert at a reasonable cost?

If you answered 'Yes' to any of the above questions then you are looking in the right place. Our team of experts can help with all of your technology needs. Just give us a call and we will dispatch one of our certified technicians to your home because we come to you to solve all of your computer issues. To provide you with an added level of comfortable all of our technicians have been completed vetted through background checks.

The following are examples of some On-Site Computer Repair Services requested by our residential clients:

  • Troubleshoot and repair PCs issues

  • Support Mac computers

  • Remove viruses, worms and spyware

  • Transfer data from old computer to new computer

  • Set up and schedule data backups

  • Tune up computers for better performance

  • Set up and install hardware and software

  • Set up DSL and Cable Modems

  • Resolve home wireless network problems

  • Upgrade operating systems

  • Train for computer / mobile device usage

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BENEFITS

  • No need to pack up your computer and drop it off to be worked on

  • Your computer is fixed in the comfort of your own home

  • Resolution time is shorter with on-site service

Whatever your technology needs are our certified technicians can help so contact our customer service line now at (954) 475-1999 to schedule your on-site service call.