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COMMERCIAL SERVICES

MANAGED IT SERVICES

When you hire Trusted Tek to manage your IT services, our management team and certified technicians become your IT department. This allows you to benefit from the support of a knowledgeable and experienced IT team without the headache of managing one. Managed IT Services also gives you a greater return on your technology investment while allowing you to concentrate on what really matters – your business!

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Our certified technicians have been formally trained to implement, maintain, monitor and manage technical infrastructures including networks, servers, workstations, laptops and Macs. With this expertise, we can build an IT environment to support all of your needs and scale as you grow. Through our proactive approach and technology-based solutions we have helped numerous clients increase system uptime, improve staff productivity, enhance operational efficiency, strengthen network security as well as reduce operating costs.

We offer 2 types of maintenance plans, Preventative Maintenance Plans and Remote Troubleshooting Plans. We understand that your IT needs may be different than someone else’s and because of this we purposely designed our plans with flexibility so they can be customized to fit the needs and budget of any size business.

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BENEFITS

Proactive verses reactive approach helps us prevent problems before they even happen, which minimizes your unscheduled downtime

Preferred pricing for all Trusted Tek IT services

Savings up to 30% of our On-Demand Services and Support rate

Proactive monitoring to enhance the health of your computers and servers

Proactive monthly maintenance tasks executed to keep your computers and servers running optimally and securely

Primary Lead Technician assigned to your account

Your Primary Lead Technician proactively advises on steps to take when making technology decisions to support your business

Remote, overnight and onsite support available

To learn more about how our maintenance plans can help your company save money and time call our customer service line now at (954) 475-1999.

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BUSINESS ANTIVIRUS WITHIN INTERNET SECURITY SUITE

Why settle for just antivirus software when you can have it all in a Business Internet Security Suite?

Our solution is among the most advanced in the world, using machine learning and artificial intelligence technologies to detect and stop threats in real time. Our solution includes the following features to best protect your business:

Scans files that are launched on a PC(s) / server(s) to ensure they’re free of malware / viruses

Scans both HTTP and HTTPS sites for malware and other dangers, even verifying website certificates, without disrupting your browsing experience

Scans emails in your inbox to ensure they’re free of malware / viruses

Provides real-time monitoring of all programs currently running on your PC(s) / server(s)

Provides better outbound protection and configurability through the use of a firewall

Keeps all spam and suspicious emails out of your inbox since phishing and other threats rely on email as the primary attack method

Allows you to run a given file or application that you are not sure about in a virtual space isolated from the rest of your PC(s) / server(s)

Helps you create a bootable version of your Business Internet Security Suite installation so if your PC(s) / server(s) becomes so infected that it can’t even run properly, you can clean reboot and restore functionality

Encrypts deleted data so even it it’s recovered, no one can extract anything from your files

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BENEFITS

Real time monitoring to detect cyber security threats

Protects against numerous cyber attacks, such as malware / viruses, cyber security threats, phishing, ransomware and data breaches

Commercial-rated software specifically designed to safeguard businesses

Designed to protect critical business and customer data by securing your business’ PCs, laptops and file servers

Customizable to maximize performance without sacrificing protection

To learn more about how you can better protect your business against cyber attacks by using our Business Internet Security Suite please call our customer service line now at (954) 475-1999.

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IT CONSULTING

Need advice on how to best leverage technology to achieve your business objectives?

Want direction on which option or brand to implement?

Here at Trusted Tek, LLC we have decades of experience not only recommending the best technical solution based on business needs, but also with implementing the proposed and approved technology. Since we are not in the business of selling hardware, our recommendations are unbiased and are made solely with your requirements in mind. Through our IT Consulting Services, our team of technical advisers have successfully helped numerous clients solve their business challenges time after time.

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BENEFITS

Access to the best IT talent at affordable prices

Through our technical advisers, leverage the best possible solution

Ensure technical infrastructure is efficient and effective

To learn more about how we can identify the best technology solution to solve your business challenges call our customer service line now at (954) 475-1999.

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ON-DEMAND SERVICES AND SUPPORT

Not signed up with an IT company for monthly support, but need an expert to resolve an IT problem or implement new technology? Not a problem! Our team of certified technicians are here to help. We will send a certified team member to your office to support you with any of your technology needs, regardless of the size or type.

We understand that not all companies have the same IT needs and therefore, in addition to Managed IT Services we also offer On-Demand Services and Support to any size business. The following are examples of some On-Demand Services and Support requests from our clients:

Install and set up new computers / servers

Troubleshoot and resolve computer / server issues

Create accounts for new employees on servers

Improve performance of slow computers / servers

Remove viruses, worms and spyware

Resolve email issues

Set up on-site and off-site data backups

Support Mac issues

BENEFITS

Ability to hire a reputable, proven IT company on a per job basis

Team of certified technicians who can support and resolve complex technical initiatives and problems

Use of same certified technicians time after time to assist with your IT needs

Pay just for what you need, when you need it

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RESIDENTIAL SERVICES

ON-SITE COMPUTER REPAIR

Need your home computer fixed quickly?

Have technology you want fixed or implemented?

Want to hire a professionally trained expert at a reasonable cost?

If you answered ‘Yes’ to any of the above questions then you are looking in the right place. Our team of experts can help with all of your technology needs. Just give us a call and we will dispatch one of our certified technicians to your home because we come to you to solve all of your computer issues. To provide you with an added level of comfortable all of our technicians have been completed vetted through background checks.

The following are examples of some On-Site Computer Repair Services requested by our residential clients:

Troubleshoot and repair PCs issues

Support Mac computers

Remove viruses, worms and spyware

Transfer data from old computer to new computer

Set up and schedule data backups

Tune up computers for better performance

Set up and install hardware and software

Set up DSL and Cable Modems

Resolve home wireless network problems

Upgrade operating systems

Train for computer / mobile device usage

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BENEFITS

No need to pack up your computer and drop it off to be worked on

Your computer is fixed in the comfort of your own home

Resolution time is shorter with on-site service

Whatever your technology needs are our certified technicians can help so contact our customer service line now at (954) 475-1999 to schedule your on-site service call.